Delivery Information

Delivery option                      

Delivery times

 
National Saver                               1-4 working days – if ordered before 4.00pm  
National  Express 1-2 working day – if ordered before 4:00pm  
Ecowas states 2-5 working days if ordered before 4.00pm  
 
     

Now Available – EXPRESS DELIVERY

We aim to deliver your goods within the times specified below (this excludes weekends and bank holidays).

Please note these delivery times are from date of dispatch.

Please note that Express Delivery must be to a full postal address as we cannot deliver to a PO box.

Large orders may be subject to customs clearance, which can cause a delay to you receiving your parcel.

 

WILL I BE CHARGED CUSTOMS AND IMPORTS DUTIES?

We’re sorry, but we cannot tell you what the cost will be, as this varies widely. For information on current charges, contact your local customs office.

We may change these restrictions from time to time.

 

National  Saver Delivery – When will I receive my order?

If you choose to have your goods delivered by National Saver Delivery, we aim to deliver your goods within 4 working days (this excludes weekends and bank holidays) from the day on which the order was made when placed no later than 16:00 (4:00pm).

Please be advised that National Saver Delivery is not possible over the weekend or on Bank Holidays.

 

National Express Delivery – When will I receive my order?

To receive your order the next day you must place your order by no later than 16:00 (4:00pm). However, please note there are some exceptions as explained below,

Orders placed after 4pm on Thursday but before 16:00 on Friday, will be delivered on Saturday.
Orders placed after 4pm on Friday but before 12:00 on Sunday, will be delivered the following Monday.
Orders placed after 12:00 on Sunday will be delivered the following Tuesday.

 

National Saturday Delivery

Order before 4:00pm Friday to receive on Saturday. Unfortunately, Saturday delivery is only available for Lagos state deliveries. We are very sorry but we cannot offer Saturday delivery to the other states at the moment.

 

What delivery carriers do you use?

We use either KOS Courier service or Fed Ex/Red Star express.

 

What if no one is in?

A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.